Learning Help Center
Guides, legal information, and support resources for using Preppa with confidence.
New · Video trainingHow Preppa works, in about a minuteFind a cook, read the allergens, pay and tip, track your order — then apply, get paid, post a meal, and take orders as a Prepper.Watch the video (1:08) How to post your first meal
List your meal, set your price, and reach local customers.
Read guideHow to create a meal plan
Build weekly meal plans that save time and keep your customers fed.
Read guideHow subscriptions work
Recurring orders, per-cycle billing, and how to skip, pause, or cancel.
Read guideHow to set up payouts
Connect your payout method through Stripe and get paid securely.
Read guideHow to request a quote
Get custom pricing for catering, events, and bulk or in-home orders.
Read guideHow to order and track meals
Place an order, choose delivery or pickup, and message your cook.
Read guideSafety and food standards
How Preppa reviews cook applications and what we ask of every kitchen.
Read guideCommunity guidelines
How we keep Preppa respectful, reliable, and trustworthy.
Read guideLegal & Compliance
Some policies are drafts pending legal review — each page says so at the top.
Privacy PolicyWhat we collect and why.Terms of ServiceThe rules for using Preppa.Refunds & CancellationsHow refunds work by order type.Food SafetyOur safe-handling standards.Allergen PolicyHow allergens are disclosed.AccessibilityOur commitment and how to report issues.Cook AgreementWhat every Prepper commits to.Independent Prepper StandardsQuality, transparency, and accountability.